Small Business Hub Privacy Policy

Last Updated: March 28, 2023

Introduction

Small Business Hub (hereinafter referred to as “SBH”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you”, “your”, or “users”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or use our platform, services, and related features (collectively, the “Services”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access or use the Services. By accessing or using the Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you create an account, subscribe to our newsletter, or participate in our events, promotions, or surveys.
Business Information: We may collect information about your business, such as business name, website, industry, location, and other relevant details.
User-generated Content: We may collect and store any content you submit, post, or share on our platform, such as messages, comments, photos, videos, and other materials.
Usage Information: We may collect information about your usage of the Services, including your browsing activity, pages visited, links clicked, and the dates and times of your visits.
Device Information: We may collect information about your device, such as your IP address, browser type, operating system, and other technical details.

Use of Your Information

We use the information we collect to:
Provide, maintain, and improve our Services.
Communicate with you and respond to your inquiries.
Personalize and enhance your experience on our platform.
Analyze and monitor usage patterns and user trends.
Conduct research, surveys, and promotional activities.
Enforce our Terms of Service and protect against fraud or illegal activities.
Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements: We may disclose your information if required to do so by law or in response to a court order, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the new owner.
With Your Consent: We may share your information with other parties when you give us your consent to do so.
Security of Your Information

We take appropriate measures to protect the security of your information, including implementing physical, electronic, and procedural safeguards to maintain the confidentiality and integrity of your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and this Privacy Policy does not apply to your use of their websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit or use.

Children's Privacy

The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and for any reason. If we make material changes to this policy, we will notify you by updating the “Last Updated” date at the beginning of this Privacy Policy and, where appropriate, by other means such as email or prominent notice on our platform. Your continued use of the Services following any changes to this Privacy Policy constitutes your acceptance of those changes.

Your Rights and Choices

Account Information: You may access, update, or delete your personal information by logging into your account and modifying your profile settings. If you need assistance, please contact us at info@canadiansme.ca

Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in the email or by contacting us at [email protected] Please note that you may still receive transactional or administrative emails from us even if you opt out of promotional emails.
Cookies and Tracking Technologies: You may be able to adjust your browser settings to block or delete cookies and other tracking technologies. Please note that disabling cookies may affect the functionality and performance of the Services.
Privacy Rights for Canadian Residents: Under applicable Canadian privacy laws, you may have the right to request access to or correction of your personal information held by us, as well as the right to withdraw your consent to our processing of your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Small Business Hub
2800 Skymark Ave, Unit 203
Mississuaga, Ontario, L4W 5A6
Email: info@canadiansme.ca / support@smbhub.ca
Phone: 416 655 0205
We will make every effort to resolve your concerns and address your inquiries in a timely and appropriate manner.

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